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Balanced Blends
General
Do you have variety packs?
Do you offer Coupons, Discounts, or Free Samples?
Satisfaction guarantee?
Other questions?
Formulation
Do I need to add supplements to your Species Balanced™ dinners?
Do your diets meet AAFCO nutrient profiles?
Ingredients Country of Origin (COO)
Shipping
Where do you deliver?
How will the Species Balanced™ dinners be delivered to my home?
My order arrived thawed!!!
Do you offer Local Pickup?
Holiday Shipping Blackout Dates for 2018
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Packaging
Chubs are messy and inconvenient, why not use... ?
What's the best way to to open and store the product?
Safety
Are your Species Balanced™ dinners safe for my furfam?
Why Pasteurize Raw Pet Food?
Can I refreeze thawed chubs?
How should I serve and store raw dinners?
How do you ensure safety?
Product
Starter Packs - I found a website that talks about them but can't find them on your website
Can I warm your Balanced Raw dinners?
Can I cook your Species Balanced™ dinners?
Where can I buy Balanced Blends' Species Balanced™ Diets?
Color variations in product... Is it Safe?
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Feeding
Transitioning to Raw
Feeding in dry climates
How long can your food be left out?
Can I serve Balanced Blends dinners still frozen?
How much should I feed?
Ordering
When do I need to reorder? This is confusing!
Why Reserve Inventory?
When and How will my order ship?
Can I place an order over the phone or email?
Subscriptions
Can you setup my subscription for me?
How do I modify my subscription?
What notifications do I get for subscriptions?
How do I subscribe?
How do I unsubscribe? Do I need to call?
Nutrition
Can too much protein harm my cat/dog?
Do cats and dogs need carbohydrates?
Lot Specific
Lots 18206- 1B, 2B, 3B, 4B