
Serving and Safe Handling Practices
Serving Best Practices
All highly-digestible minimally-processed foods for humans and pets are perfect growing mediums for bacteria and other pathogens. Following good serving practices when feeding your pets is critical to maintaining your entire family's health.

Thaw in Refrigerator
For faster thawing (~60 minutes) – thaw in cold water and change water every 30 minutes.
Never thaw on counter or in microwave.

Open with serrated knife
Gently cut open each thawed chub with a sharp serrated knife.
Too much pressure will spray juices everywhere.

Carefully Portion
Carefully portion and serve only what your cats and dogs can eat in a single meal.
Use our portioning calculator to determine how much to feed.

Refrigerate extras and leftovers
Immediately transfer any unserved portions and leftovers to a sealed container and store in refrigerator.
Never leave food out for more than 2 hours or unattended around children.
Food Safety
Some food products may contain bacteria that could cause illness if mishandled. Follow these steps for safest use of raw and cooked pet foods.
- Keep frozen until ready to use.
- Thaw in refrigerator.
- Keep pet food separate from other foods. Wash working surfaces, utensils (including cutting boards, preparation and feeding bowls), hands, and any other items that touch or contact pet foods with hot soapy water.
- Refrigerate leftovers immediately or discard.